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Frequently Asked Questions

Frequently Asked Questions

General

Villas at Northstar offers a luxury living experience with spacious floor plans, modern amenities, and a prime location in Ann Arbor, Michigan. Our resort-style community provides a blend of comfort, convenience, and sophistication.

The community is equipped with controlled access entry points, on-site security, and 24/7 emergency maintenance to ensure residents' safety and peace of mind.

Residents have access to nearby public transit options, including local bus routes and commuter rail stations, ensuring easy connectivity to the surrounding areas.

Maintenance

Yes! We are committed to exceptional service. We have professional on-site maintenance during normal business hours & after hours emergency services.

We are here to help! Maintenance requests can be made by contacting the office via phone or email, through the resident portal on our website, or through our mobile app.

Maintenance requests can be submitted through our resident portal, and our dedicated maintenance team ensures timely responses to all service requests.

Admin

We accept both! In order to best accommodate and prepare for your personalized tour, an appointment is recommended, but walk-ins are always welcome.

You can submit your application anytime online or stop by during regular office hours to submit an application in person.

We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our team works to process all applications within 48 hours.

We accept personal checks, ACH, certified checks or credit cards (additional fees may apply).

$300,000 liability coverage is required. We offer a liability program through Renter's Legal Liability, LLC for $25 per month.

Future residents will receive a welcome packet from our team to help you set up utilities.

The Villas at Northstar offers Comcast or AT&T. Please contact our Leasing Office for additional information.

Application Fee: $50.00 per applicant – Persons over the age of 18 are considered an applicant. 

Location

The Villas at Northstar is located near US 23 and M-14 in Ann Arbor, Michigan. Our community is just minutes from shopping, dining, grocery stores, parks, fitness gyms and entertainment. We are proud to say we are located near The University of Michigan!

Students living at The Villas at Northstar can attend Ann Arbor Public Schools. Please visit https://www.a2schools.org/ for more information.

The Villas at Northstar is just minutes from shopping, dining, grocery stores, parks, golf courses and entertainment. Some local favorites are Briar Wood Mall, Down Town Ann Arbor, and Trader Joes!

Popular dining options near our community include The Songbird Café and Umi Sushi, Starbucks and Cahoots Café, Zingerman’s. Whether you're looking for a quick bite or a fine dining experience, there are plenty of options nearby.

Yes! Our community is close to several parks and outdoor recreation areas, including Oakwoods Park, Sugarbush Park, and Dhu Varren Woods Nature Area, perfect for hiking, biking, and enjoying nature.

Leasing

To uphold Fair Housing policies, we use the same rental criteria for all applicants which includes a credit check, background check, residential verification, and employment verification. Combined income for the apartment must also reach at least 3x total rent.

Yes! We allow guarantors for guests needing assistance with income qualification only. The guarantor must show their income totals no less than 5x the monthly rental rate (gross). Primary applicant must pass credit screening and be conditional approved. Application fees apply.

We make touring easy with our online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show a government issued photo ID to tour our community.

We frequently offer leasing specials and move-in incentives. Contact our leasing office for the latest promotions and availability.

Didn't find an answer?

Our team is always ready to answer your questions.